Support

Last updated: 2026-10-10

Get help

Write to support@yapnest.fr. Tell us:

• what you were doing and what happened;
• your device and its iOS or macOS version;
• the app version.

Do not send your password.

We aim to answer within 2 working days.

Report abuse

Yapnest does not allow abuse. See the terms of use.

In the app

1. Open the chat with the person.
2. Block them, and choose spam or abuse as the reason to report.

They can no longer reach you. If your server takes reports, it sends them to its operators with the person’s last messages.

By mail

Write to support@yapnest.fr. Give the address of the account, say what happened, and add screenshots if you can. We aim to read abuse reports within 24 hours.

Only the server that hosts an account can suspend it. We can pass your report to its operators.

Your data

To ask about your data, see the privacy policy.